COMMITMENT TO SAFETY

Our Commitment To Safety

Keeping your loved ones safe during COVID-19

Our safety program is grounded on three pillars: precautions, testing, and vaccinations.

PRECAUTIONS

Staff and residents continue to wear masks during times of high community transmission and facility outbreak.

TESTING

We continue to test residents and staff, as needed, based on recommendations from MDH and CDC.

VACCINATIONS

We encourage all staff and residents within our communities to get vaccinated and remain up to date. Opportunities for vaccination on-site are provided routinely.

"The staff has gone above and beyond keeping my mom safe during this unprecedented time."

- Family of a senior living resident

YOUR QUESTIONS ANSWERED

How do you keep residents informed?

Each residence’s executive director regularly updates residents and their families. Residents receive print copies. They also have access to the family communication portal online, which contains the same updates. Updates include things like testing, vaccinations, and whether there are active cases.

How do you keep families informed?

Families have access to an online portal where they can get updates – testing, vaccinations, whether there are active cases, etc. Families can sign-up to receive an email notification each time the portal is updated.

If you didn’t receive your family portal log-in or would like to receive emails when the portal is updated, please call or email – see the list below.

Grand Arbor: 320-763-1600 or Tyler.Notch@knutenelson.org
Knute Nelson Care Center (nursing home): 320-763-6653 or Brady.Johnsrud@knutenelson.org
Nelson Gables: 320-762-4310 or Brady.Johnsrud@knutenelson.org
Crystal Brook: 218-699-3605 or Ashley.Ylitalo@knutenelson.org

Can I visit my friend or family member?

Yes! However, we do ask that you refrain from visiting your friends/family at our facility if you are experiencing any respiratory symptoms or if you have a confirmed case of COVID-19. If you've been in close contact with someone with confirmed COVID-19, please defer your visit for 10 days after close contact.

Is the Nelson Wellness Center open?

The Nelson Wellness Center is currently open. We follow the Minnesota Department of Health’s guidance on when it’s safe for gyms and fitness centers to be open and the best way to keep members safe. You can find current hours on the Nelson Wellness Center page.