Improving Hospice Care Outcomes with Muse Technology

Using innovative tools to enhance care

The number one goal of hospice care is to enhance the patient's quality of life by managing their symptoms and keeping them as comfortable as possible. The last days and hours of your loved one's life can feel like a roller coaster. Uncertainty, grief, and worry can be overwhelming for them and you. To overcome these challenges, and provide additional support during an individual's final days, Knute Nelson Hospice utilizes Muse technology.

How predictive modeling helps patients and families

Muse is a hospice visit-by-visit resource management solution that identifies hospice patient trajectory to ensure the right care at the right time. At Knute Nelson, patients managed through our Muse program received an average of 10 visits in the last 7 days of life. Muse has been proven to predict patient transition in the next 7 days with 90%+ accuracy, categorize patients according to criticality, and alert hospice staff to patients with significant condition changes. These critical components have allowed our hospice team to optimize staffing resources and ensure high-quality care is provided at the time of greatest need. 

Knute Nelson and Muse 

Knute Nelson Hospice leaders KaLee Mohrman, Senior Director of Hospice, and Lisa Dingwall, Director of Hospice, shared their team's success with Muse technology in a recent interview. "Quality scores remain high because we use Muse every day. It's a natural progression, we're present in the last days of life," shared KaLee. Lisa spoke on others' reactions to Muse including employees and patient's family members. "When we share Muse, (with patient families or during recruitment) many react with 'Oh my gosh, that's awesome!' So it's real, it does help us stand out, and with making sure they know our focus is the patient."

During their loved one's final days, this insight can help families relieve some uncertainty and fear. It also helps the hospice staff optimize their resources and provide compassionate care to individuals and families when they need it most.

Is hospice care right for you or a loved one?

If you are unsure whether hospice is the right choice for you or a loved one, take our free online assessment to learn more about care needs and determine whether hospice might be the right fit. For additional questions, contact our team at 1 (855) 938-4081 or fill out an online form. 

Updated November 2nd, 2023